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2nd Marine Logistics Group

Camp Lejeune, N.C.

New post office computers aid Marines, civilians

By Pfc. Sullivan Laramie | 2nd Marine Logistics Group | January 11, 2013

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Lawrence Petteway [left], a Jacksonville, N.C., native, and Lance Cpl. Aaron W. Rugg [right], a Connellsville, Pa., native with Combat Logistics Regiment 27, 2nd Marine Logistics Group, both postal clerks at the main post office aboard Camp Lejeune, N.C., help customers send packages and other types of mail Jan. 10, 2013. Camp Lejeune is the first Marine Corps installation within the U.S. to have Marines and civilians working together in the finance sections of post offices.

Lawrence Petteway [left], a Jacksonville, N.C., native, and Lance Cpl. Aaron W. Rugg [right], a Connellsville, Pa., native with Combat Logistics Regiment 27, 2nd Marine Logistics Group, both postal clerks at the main post office aboard Camp Lejeune, N.C., help customers send packages and other types of mail Jan. 10, 2013. Camp Lejeune is the first Marine Corps installation within the U.S. to have Marines and civilians working together in the finance sections of post offices. (Photo by Pfc. Sullivan Laramie)


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The Marine Corps began using integrated retail terminals, or IRTs, such as the one pictured here, in the 1980s, and they were replaced at the end of 2012 with point of sale systems in the post offices aboard Camp Lejeune, N.C. IRTs encountered many problems during roughly 30 years of employment including computer crashes and the use of outdated floppy drives.

The Marine Corps began using integrated retail terminals, or IRTs, such as the one pictured here, in the 1980s, and they were replaced at the end of 2012 with point of sale systems in the post offices aboard Camp Lejeune, N.C. IRTs encountered many problems during roughly 30 years of employment including computer crashes and the use of outdated floppy drives. (Photo by Pfc. Sullivan Laramie)


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Lance Cpl. Aaron W. Rugg, a Connellsville, Pa., native, and postal clerk with Combat Logistics Regiment 27, 2nd Marine Logistics Group, currently working at the main post office aboard Camp Lejeune, N.C., gives a customer a receipt during checkout Jan. 10, 2013. Point of sale terminals automatically print receipts after all shipping information is entered for a customer’s package.

Lance Cpl. Aaron W. Rugg, a Connellsville, Pa., native, and postal clerk with Combat Logistics Regiment 27, 2nd Marine Logistics Group, currently working at the main post office aboard Camp Lejeune, N.C., gives a customer a receipt during checkout Jan. 10, 2013. Point of sale terminals automatically print receipts after all shipping information is entered for a customer’s package. (Photo by Pfc. Sullivan Laramie)


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The main post office aboard Camp Lejeune, N.C., is serving as the testing ground for the use of point of sale terminals in the military, which are expected to be implemented elsewhere beginning in March 2013. The post office is also the first within the Marine Corps at which Marines and civilians work together in the finance section.

The main post office aboard Camp Lejeune, N.C., is serving as the testing ground for the use of point of sale terminals in the military, which are expected to be implemented elsewhere beginning in March 2013. The post office is also the first within the Marine Corps at which Marines and civilians work together in the finance section. (Photo by Pfc. Sullivan Laramie)


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Lawrence Petteway, a postal clerk at the main post office aboard Camp Lejeune, N.C., places a shipping label on a package Jan. 10, 2013. Petteway used a point of sale terminal to input shipping information before he readied the package for mailing.

Lawrence Petteway, a postal clerk at the main post office aboard Camp Lejeune, N.C., places a shipping label on a package Jan. 10, 2013. Petteway used a point of sale terminal to input shipping information before he readied the package for mailing. (Photo by Pfc. Sullivan Laramie)


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A postal clerk at the main post office aboard Camp Lejeune, N.C., enters shipping information for a customer’s package with a point of sale, or POS, terminal Jan. 10, 2013. Camp Lejeune is currently the only military installation using POS terminals.

A postal clerk at the main post office aboard Camp Lejeune, N.C., enters shipping information for a customer’s package with a point of sale, or POS, terminal Jan. 10, 2013. Camp Lejeune is currently the only military installation using POS terminals. (Photo by Pfc. Sullivan Laramie)


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A package sits on a scale attached to a point of sale, or POS, terminal at the main post office aboard Camp Lejeune, N.C., Jan. 10, 2013. The package’s weight and size are added to the shipping information by the POS system and used to calculate cost of shipping.

A package sits on a scale attached to a point of sale, or POS, terminal at the main post office aboard Camp Lejeune, N.C., Jan. 10, 2013. The package’s weight and size are added to the shipping information by the POS system and used to calculate cost of shipping. (Photo by Pfc. Sullivan Laramie)


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CAMP LEJEUNE, N.C. -- Clerks at the post offices aboard Camp Lejeune, N.C., exchanged their old computers for newer ones during a trial period, which started at the end of 2012.

The Camp Lejeune post offices traded integrated retail terminals, or IRTs, which were nearing 30 years of employment and still using floppy disks, for the new point of sale, or POS, terminals. They will improve efficiency and are new to the military.

Clerks previously had to manually search in a large directory for things like shipping restrictions and global post office addresses, while the new system automatically fills out required forms.
When a destination is selected, the POS terminal displays what cannot be shipped to that location.

“The new system has all the information on it,” said Lance Cpl. Aaron W. Rugg, a Connellsville, Pa., native and postal clerk with Combat Logistics Regiment 27, 2nd Marine Logistics Group. “It’s simpler than the IRTs. It tells you what you have to do, and does the math for payments so you don’t spend time counting. The IRTs also crashed if dirt got inside.”

Currently, Camp Lejeune is the only military installation that uses the POS terminals, said Sgt. Krista U. Jones, a postal clerk with CLR-27.

“[The POS terminals are] high-tech postal equipment that civilians have used and adopted,” said Jones, a Fayetteville, N.C., native. “We’re testing it right now to see if it’s a good upgrade for the military to start utilizing not just in this location, but all around the world.”

In addition, Marines now work alongside civilians in the financial section of the Camp Lejeune post offices, which is another first for the Marine Corps in the U.S.

This change started Dec. 5, 2012, the same day the Marine Corps went live with the new equipment.

“We’ve had a couple of issues where the equipment doesn’t function how it’s supposed to, but there are technicians and a help desk to assist us with troubleshooting,” Jones said. “It’s just click, reboot and it’s fixed. We haven’t had any major issues with it.”

The trial will be over in March, when the POS terminals are scheduled to appear at other military installations.


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