How to updATE pcm

1. oPEN THIS REFERENCE GUIDE

2. uPDATE INFO AT THIS WEBSITE

3. (aLTERNATIVE) cALL HUMANA USING THE NUMBER BELOW

1(800) 444-5445 – Humana Military TRICARE enrollment 0800-1800 M-F.

wHAT'S IN IT FOR ME?

• Utilize the full functions of the Patient Portal.
• Review lab results, current medications, and see scheduled appointments.
• Use the messaging portal to request medication refills and schedule annual PHA appointment.
• Message the nursing team and PCM about non-emergent issues to include LIMDU/PEB updates outside of the required monthly appointment interval.

Why is it important to the unit:

• PCM and nursing team can message through the patient portal and explain lab results and exchange updates on LIMDU/PEB status.
• Minimized call backs.
• Better accountability of Marines and Sailors.

Important Numbers:

• (910) 451-5125 – Call Center 0700-1600 M-TH, 0700-1200 F.
• (910) 450-4357 -Main Hospital Appointment line and Referral Management..
• 1(866) 207-1028 - Pharmacy refill line.
• 1(833) 338-171 – Q-Anywhere – Text “get in line” and follow the prompts.